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FAQ
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What is 'createdbyharry'?Createdbyharry is an online print shop offering high-quality, vibrant art prints. We aim to colour your world with standout artwork, including custom prints, limited editions, and unique creations. We prioritise quality, creativity, and sustainability, crafting each print with care and detail.
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Who's the owner of 'createdbyharry'?Born and raised in Oxfordshire, England, createdbyharry is run by Harry, a 23 year old artist and graphic designer.
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What size are your prints?A5 (14.8cm x 21cm) A4 (21.0cm x 29.7cm) A3 (29.7cm x 42.0cm) If you'd like a different size, please email us at createdbyharry@gmail.com before placing an order.
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Do you offer custom prints?Yes! Please fill in the contact form or email createdbyharry@gmail.com for more information.
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Will my prints arrive framed?No. We currently do not offer frames with our prints.
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I've placed an order, how long until I receive it?All orders are made to order so our current processing time is 2-3 days. Your order will then be dispatched by Royal Mail Tracked 48 which takes 2-3 business days. Want your order sooner? Add on 1 Day Delivery at checkout.
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Can I track my order?Yes! All orders are posted with Royal Mail Tracked 48 or Tracked 24 (if you select 1 Day Delivery at checkout). You'll be sent an email with tracking information once your order has dispatched. If you do not enter your email address at checkout then you will not receive email confirmation or tracking information. Our emails may end up in your spam so please check there before reaching out.
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My item is faulty. Can I get a refund?All of our items are quality checked before they are sent out. However, if your item arrives faulty or damaged then please contact createdbyharry@gmail.com.
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How are your products eco-friendly?Sustainability is at the forefront of createdbyharry! Our prints and greetings cards are printed on recycled paper All packaging used is either recyclable or biodegradable We use Royal Mail to ship all our orders as they are the UK’s greenest delivery option for letters and parcels based on average gCO2e emissions per parcel We're always looking for more ways to improve our sustainability. If you have any more suggestions then please get in touch!
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